Privacy Policy

Who We Are

This Privacy Policy applies to Fairfield Artificial Grass Installation ("we," "us," or "our"), a Artificial Grass Contractor located at 608 Oregon St, Fairfield, CA 94533. Our website is located at www.fairfieldartificialgrass.com. You can reach us at quotes@fairfieldartificialgrass.com.

Information We Collect

We collect information you provide directly to us and information collected automatically when you visit our website.

Information You Provide

• Name, phone number, and email address when you fill out a contact or estimate request form
• Your address or service location when you describe your project
• Any other information you choose to include in a message or form submission

Information Collected Automatically

• Browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• IP address and general geographic location (city/region level)
• Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests, questions, and messages
• To schedule and coordinate service visits and appointments
• To communicate with you about your project before, during, and after completion
• To improve the content and functionality of our website
• To understand how visitors find and use our site so we can serve them better
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies and Analytics

Our website uses cookies - small text files stored on your device - to help us understand how visitors use the site. We may use analytics services such as Google Analytics to collect aggregate information about site traffic and usage patterns. This data is anonymized and does not identify individual users.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site, but it will not prevent you from submitting a contact form or viewing any page content.

Third-Party Services

We use third-party tools to operate our website and handle form submissions. These services may collect information in accordance with their own privacy policies. The services we currently use include:

• Tally.so - for contact and estimate request forms. Their privacy policy is available at tally.so.
• Google Analytics - for website traffic analysis. Their privacy policy is available at policies.google.com.

We are not responsible for the privacy practices of these third-party services. We encourage you to review their policies directly.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact form submissions and project-related communications are typically retained for up to 3 years after our last interaction. You may request that we delete your information at any time by contacting us at quotes@fairfieldartificialgrass.com.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to know what personal information we have collected about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of any future marketing communications

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us at quotes@fairfieldartificialgrass.com.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Security

We take reasonable steps to protect the information you provide to us against unauthorized access, disclosure, or loss. However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: